Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.

Case Manager - Tenancy Plus


Reference: 3926912

  • Work with Melbourne's most progressive housing and homelessness organisation
  • Great Northcote location, close to public transportation, shops and cafes
  • Full-time (negotiable), permanent role
  • $62,900.92 + Super
  • Additional Wellbeing Leave and Salary Packaging
  • Flexible working environment!

Launch Housing has an ambitious and singular mission to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. Formed in 2015 following a merger of two well-respected agencies - Hanover Welfare Services and HomeGround Services, we are a secular, independent provider of choice for clients and the "go to" organisation on homelessness for government, media, philanthropy, private donors and the community.

Tenancy Plus provides case management support to public housing tenants and residents and some community housing tenants to achieve positive client outcomes and prevent homelessness. Tenancy Plus operates with a strong focus on sustaining tenancies in consideration of a vulnerable and disadvantaged client group and works to address needs and risk factors that make tenancies vulnerable.

The role of Tenancy Plus is to ensure that clients maintain safe, appropriate and sustainable accommodation by providing support to achieve goals and address issues that are impacting negatively on a tenancy. Case Managers work within an outreach based support model of service delivery and provide a case management model approach that includes assessment, case planning, case co-ordination and liaison.

The successful candidate will have a tertiary qualification in Social Work, Psychology or a related discipline with experience in the social welfare sector, working with clients with complex needs and/or social policy/client support frameworks. The successful candidate will also have working knowledge of the Residential Tenancies Act, VCAT, Office of Housing policies and procedures.

Working in a dynamic, multi-disciplinary team that uses innovative housing practices, this exciting and challenging position offers applicants the opportunity to build and empower the lives of people experiencing homelessness.

To obtain a full position description and to apply for this opportunity, please follow the "How to Apply" instructions (below). If you need further information regarding this position, please contact Jesse Grubb on 0450 186 509.

All applicants must have the right to work in Australia and will be required to complete a Working with Children check and Police check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.