The role

See more about the role below, including the responsibilities and skills we are looking for.



Senior Case Care & Service Coordinator

St Kilda

St Kilda, Australia

Reference: 5647955

  • Join a progressive, values-driven organisation
  • $95,697 per annum + super + NFP salary packaging option
  • Newly created role, 12 Month Fixed Term - full time, immediate start
  • Flexible working options, friendly and supportive team

About us

Launch Housing is a secular Melbourne-based community organisation that provides homelessness services and life-changing housing supports to disadvantages Victorians. With over 400 staff working across 13 locations, we want to end homelessness and are committed to creating lasting societal change to help those most in need in our community. In a country as wealthy as ours no one should be homeless.

About the role

Reporting to the Program Manager - Assertive Outreach, you will have a dual focus across both the Melbourne Service Coordination and the Stonnington Zero Projects. These projects are built around the operation of effective service coordination focused on a By-Name List of persons known by local health & homelessness services to be experiencing rough sleeping homelessness in each LGA.

You will provide oversight of services to individuals identified through the Melbourne Service Coordination Project and will develop the system coordination capabilities of the Stonnington Zero Project.

You will work closely with Melbourne Service Coordination partners to identify and prioritize people experiencing chronic homelessness who require in-depth assessments that current service system efforts have been unable to secure, and further assist the Project Implementation Group to establish a Service Coordination Group with the objective of ending rough sleeping homelessness in Stonnington.

For further information on the role please refer to the position description.

About you

To be successful in this role, you will have:

  • Relevant tertiary qualification and experience in human services, social work or other relevant discipline
  • Significant experience as a practitioner in homelessness or related services (ie., mental and primary health)
  • Demonstrated understanding of contemporary housing and homelessness policy, context and systems
  • Excellent people skills, including a demonstrated capacity to work positively with a range of diverse stakeholders, and contribute to a program of continuous improvement
  • Superior organisational skills and demonstrated experience in the collation & analysis of data.

Culture & Benefits

We believe housing is a basic human right and our values of empowerment, fresh thinking, agility, leadership and courage underpin everything we do. If you want a career where you can make a real difference, and you are passionate about our mission to end homelessness, then consider working with Launch Housing! Our employees are spread across 14 different sites within metropolitan Melbourne.

In return we offer great staff benefits including:

  • Meaningful work that offers competitive salary
  • Flexible work arrangements including work from home
  • 4 weeks annual leave, plus 1-week wellbeing leave
  • Professional and enjoyable working environment

How to apply

To obtain a full position description and to apply for this opportunity, follow the 'How to Apply' instructions. Please include a cover letter addressing the Key Selection Criteria of the position description to be considered.

Please contact George Hatvani at George.Hatvani@launchhousing.org.au if you have additional queries regarding the role.

Applicants must have the right to work in Australia and must hold or obtain a Working with Children Check and will need to complete relevant police checks.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply. ‚Äč


Applications Close: 01 Oct 2021



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