The role

See more about the role below, including the responsibilities and skills we are looking for.



Case Manager - Homelessness to a Home

Melbourne, Australia

Reference: 5783153

  • Make a difference to people's lives and help end homelessness in Melbourne
  • 4 weeks annual leave plus 1-week well-being leave
  • $74,910 base + super + salary packaging option
  • 12 Month Fixed Term, Immediate Start

Who we are

We are Launch Housing. We have an ambitious agenda to achieve our vision of ending homelessness, providing a strong focused voice on homelessness driven by the values of Empowerment, Fresh Thinking, Agility, Leadership and Courage.

We are an independent provider of choice for clients and the ‘go to' organisation on homelessness for government, media, philanthropy, private donors and the community.

With over 400 staff working across 14 locations, clients are at the centre of everything we do and are actively and meaningfully involved in the design, delivery and evaluation of services as well as our policy development, public advocacy and fundraising.

How you'll change lives

We are proud to be spearheading a once in a generation project to end homelessness across Melbourne and this has created opportunities for Case Managers to join our team.

The Homelessness to a Home (H2H) partnership is a truly unique opportunity to be involved to make a significant, lasting impact and help mold this progressive concept. Primarily, you will work with people experiencing homelessness who are currently accommodated in hotel and motel accommodation during the COVID-19 pandemic. Clients will be people with complex histories of trauma and homelessness and with varied support needs.

Working as part of a multi-disciplinary team with partner agencies specialising in health, mental health and AOD, you will support clients who will transition from hotels to alternative accommodation including head leased properties in the private rental market. The support provision will deliver integrated and flexible housing and wellbeing focused case management support, to address immediate crisis support needs, through longer-term support to establish safe and affordable long-term housing.

Who we're looking for

You are kind. Passionate. Empathetic. Open-minded. But you're also pragmatic: you can see that crucial bigger picture. You're meticulously organised and your high-level communication skills see you negotiating difficult and confronting situations with poise, clarity, and respect. And with at least 2 years of experience in the mental health, homelessness or alcohol drug dependency sector, you understand the implications of the complex mental health issues on loved ones, friends, and family as well as the individual. You're here to help.

You're also organised, meticulous with detail and value friendship, teamwork and hard work.

Why choose Launch Housing

We believe housing is a basic human right and our values of empowerment, fresh thinking, agility, leadership and courage underpin everything we do. If you want a career where you can make a real difference, and you are passionate about our mission to end homelessness, then consider working with Launch Housing! Our employees are spread across 14 different sites within metropolitan Melbourne.

In return we offer great staff benefits including:

  • Work for a value-based organisation with a clear mission and vision
  • Positive and supportive team
  • Wellbeing days (on top of annual leave) + Purchased Leave options
  • Gender neutral paid parental leave
  • Training and career growth opportunities across Launch Housing

How to apply

To obtain a full position description and to apply for this opportunity, please follow the 'How to Apply' instructions. Please submit a covering letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact George Lucas at George.Lucas@launchhousing.org.au

Please note there is no closing date for this role and shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check. Launch Housing is an Equal Opportunity Employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as unique expertise and encourage people with a Lived Experience of Homelessness to apply.




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